Mid May 2020 Sendero will be reopening, we have created a plan to make patients/clients and staff as safe as possible. These precautions include:

Pre Screening

• All clients/patients will be pre screened multiple times (before arrival, upon arrival)
• Clients and Staff will be asked to use BC COVID-19 Self Assessment Tool 
• We ask that if you are feeling sick (even mild symptoms), have a cough/fever/difficulty breathing, have been out of BC in the past 14 days to please reschedule your appointment.
• No late cancellation fees will be charged

Physical Distancing

• We have eliminated chairs in the waiting area and moved around furniture to create extra open space so that people can maintain proper 2 meter distancing.
• Taped areas where people can wait if there are multiple people in the common area
• We are asking people to remain in their vehicles or outside until we wave them in or call their phones

Hand Hygiene

• Practitioners will continue to wash their hands with soap throughout the day following proper hand washing protocol
• Clients/Patients will be asked to wash or sanitize hands upon entry and before leaving
• Hand sanitizer is available in treatment rooms and at the sensitization station when you enter

Enhanced Cleaning

• After each treatment everything used will be cleaned and disinfected, this will likely result in some short delays
• Increased frequency of common area cleaning

Personal Protective Equipment

• We have a limited supply of masks which are available to client/patient upon request, we are hoping that most people will bring their own
• Spa and Esthetic services will require masks to be worn, practitioner will wear a mask
• RMT will use a mask if requested