Mid May 2020 Sendero will be reopening, we have created a plan to make patients/clients and staff as safe as possible. These precautions include:

Pre Screening

  • All clients/patients will be pre screened multiple times (before arrival, upon arrival)
  • Clients and Staff will be asked to use BC COVID-19 Self Assessment Tool 
  • We ask that if you are feeling sick (even mild symptoms), have a cough/fever/difficulty breathing, have been out of BC in the past 14 days to please reschedule your appointment.
  • No late cancellation fees will be charged

Physical Distancing

  • We have eliminated chairs in the waiting area and moved around furniture to create extra open space so that people can maintain proper 2 meter distancing.
  • Taped areas where people can wait if there are multiple people in the common area
  • We are asking people to remain in their vehicles or outside until we wave them in or call their phones

Hand Hygiene

  • Practitioners will continue to wash their hands with soap throughout the day following proper hand washing protocol
  • Clients/Patients will be asked to wash or sanitize hands upon entry and before leaving
  • Hand sanitizer is available in treatment rooms and at the sensitization station when you enter

Enhanced Cleaning

  • After each treatment everything used will be cleaned and disinfected, this will likely result in some short delays
  • Increased frequency of common area cleaning

Personal Protective Equipment

  • We have a limited supply of masks which are available to client/patient upon request, we are hoping that most people will bring their own
  • Spa and Esthetic services will require masks to be worn, practitioner will wear a mask
  • RMT will use a mask if requested